SAFETY AND SECURITY
The University Police Department provides police and security services for LSU Health Shreveport. The safety and security of our students, faculty, employees, patients, and visitors here at LSU Health are of utmost importance. The University Police Department, in conjunction with the other LSU Health Shreveport departments, strives to provide a safe campus. However, a truly safe campus can only be achieved through the cooperation of all persons who use, visit, and work on the campus. You can contribute to a safe environment by supporting your University Police Department in its efforts and by utilizing preventative measures to reduce the opportunity for criminal acts. Potential criminal activity, suspicious persons and other emergencies on LSU Health Shreveport property may be reported directly by anyone.
Hospital and medical school facilities are open to the public during the day and evening hours. After 9 pm, entry to the facility can only be gained via emergency room entrance. Employees, staff, faculty, and students may enter the complex through doors controlled by the card access system. Each person's access card is individually programmed for specific doors as requested by the department head. All persons associated with LSU Health must wear their photo ID when on property. An integrated system of closed circuit cameras with video taping, office personnel alarms, parking lot alarms, door alarms, and card access system augment our officers in providing a safe and secure campus.
REPORTING A CRIME OR EMERGENCY
If you are involved in an emergency situation, are the victim of a crime, or witness any criminal activity, you are urged to notify the LSU Health Shreveport Police Department as soon as possible by dialing 911 or (318) 675-6165 / (318) 675-6233, UPD Crime Hotline (318) 675-3873 or by using the LSU Shield App on your smartphone. Off-campus crimes may be reported to the Shreveport Police Department or Caddo Parish Sheriff's Office. Both of these law enforcement agencies can be reached by dialing 911.
LSU Health Shreveport launched the LSU Shield Mobile Safety App which can be downloaded for free for iOS and Android smartphones. If on LSU property, one push of a button in the open app and the user is directly routed to LSU Health Shreveport University Police which gives LSU Health Shreveport University Police user’s data profile information and GPS location of the device. Off-campus calls are routed to “9-1-1.” The app works best with access to your location allowed and WiFi on.
The user may submit iReports (non-emergency reports) to University Police: suspicious person, theft, drug use, concerning behavior, vandalism, and other inquiries. Submitting a report using iReports, which can be done anonymously, will open a two-way chat with LSU Health Shreveport University Police and will allow additional questions and concerns to be addressed. You can even send a photo or video.
LSU Shield features FriendWatch: this allows you and your friends to watch out for each other. This is a great safety feature especially for people who are walking to their vehicle late at night after work or school. The best part is this app can be used off-campus as well!
Users enter an activity description (e.g. walking to car after class) and select a time duration (e.g. 10 minutes), then a countdown timer will begin. Upon activation of FriendWatch, the user’s emergency contact(s) will receive a text message indicating that the user has started a FriendWatch which includes a link to the user’s device location and will remain active until the feature is deactivated when the user manually enters their PIN before the countdown timer reaches 0:00. When the time is up, if that PIN is not entered, a text will be sent to the user’s emergency contact(s) asking them to contact the user. The emergency contact can alert the police if the user does not respond. The user can also click the “Check In” button to let their emergency contact(s) know they are safe.
- iOS and Android compatible
- Available to everyone: students, staff, faculty and visitors
- Summon emergency services by telephone with a single button
- Submit non-emergency reports including a picture and a video
- Two-way chat with LSU Police
- Submit anonymously
- Instantly notify pre-identified contacts of your safety and location
- FriendWatch feature allows your pre-identified contacts to monitor your safety plus much more!
LSU Shield App FAQ’s
Why should I download my campus's safety app?
Your campus safety app helps connect you with your campus safety forces directly in multiple ways. You can anonymously send tips to safety forces with photos and videos attached… keeping your identity a secret. If you need emergency assistance, pressing the Emergency Button will call the proper safety forces directly and track you until you enter your personal secure PIN (created at registration). You can also stay up to date with campus resources, events and receive notifications about important campus news.
Does the app cost money?
The app is free to download and to use. Standard phone and data charges may apply if you place an emergency call or use the safety escort feature.
What are 'notification groups'?
Selecting a notification group allows you to receive any information safety forces push to your phone. The information appears in the form of a ‘push notification’ so it’s important that you allow the app to send you notification if you want to receive these messages. If you do not want to receive these alerts, simply press continue without selecting a group.
Can my family and friends use the app?
Yes, family and friends who are visiting campus can download the mobile application and use all the safety features.
Why do you need my phone number to register?
The basic profile information is shared with friends, family or dispatchers / first responders if you ever need help! The secure PIN is used to access / change profile information and also to de-activate tracking after an emergency feature has been activated.
Does the app track my location?
The safety app ONLY tracks your location when you press the emergency button. You can stop this tracking anytime by entering your secure PIN. The app never passively tracks your location or allows safety forces to see your whereabouts without you signaling for assistance.
Can I use the app if I'm off campus?
Yes, the app can be used off campus. If you press the ‘Emergency Button’ off campus, then your call will be directed to 911. If you submit a tip from off campus, it will still be sent to campus safety forces.